Business courses

Our Customer Service curriculum focuses on the customer-facing skills and behaviors essential for working with both internal and external customers, clients, and prospects. These courses are valuable for employees in customer-facing roles, including retail personnel and help-desk staff who have daily customer interactions.

Designed for executives, managers, supervisors, and emerging employees, these courses help individuals become more effective at leading themselves and others.

The Customer Service courses are structured into five sections, each featuring interactive tutorials, Application Activities, and Knowledge Checks. These tools equip you to transform knowledge into immediate, actionable behaviors.

We offer cutting-edge sales training and techniques to help your team achieve off-the-chart results. Don’t settle for “good enough.” We’ll design the ultimate sales training program for your organization, establish a strong sales culture, and equip your team with the latest strategies for successful sales calls.

Our Sales & Marketing curriculum focuses on the customer-facing skills and behaviors needed to work effectively with prospects, customers, & clients, enabling your team to sell more in less time. These are designed for executives, managers, supervisors, and emerging employees who want to become more effective at leading both themselves and others.

The Sales & Marketing courses are divided into five sections, each featuring interactive tutorials, Application Activities, and Knowledge Checks. These resources will equip your team to translate knowledge into immediate, actionable results.

Productivity is rarely the result of just one individual’s efforts. When teams collaborate, synergy amplifies their potential, producing results that far exceed those of any single person. Our courses are ideal for team members, aspiring leaders, and current team leaders.

Many project teams have leveraged our Building High-Performing Teams courses to achieve outstanding results. These courses are designed for executives, managers, supervisors, and emerging employees who want to become more effective at leading both themselves and others.

Our Building High-Performance Teams courses are divided into five sections, each offering interactive tutorials, Application Activities, and Knowledge Checks. These tools equip you to transform knowledge into immediate, actionable behaviors.

As a leader, maintaining healthy relationships with coworkers is essential. However, managing those relationships effectively isn’t the starting point of leadership development.

Why? Because if we can’t successfully manage our relationship with ourselves, how can we expect to do the same with others?

Kind leadership begins with self-awareness. To foster empathy in an increasingly diverse and global environment, we’ve developed our Personal Development Skills Suite to help organizations shift from a Customer-Centric to an Employee-Centric approach, fostering experiences that are rooted in kindness and compassion.

Leadership Development Program enhances an individual’s leadership skills and capacity to excel both personally and professionally within their role and organization. The most effective leadership development programs are research-based, building essential competencies while equipping leaders to address the challenges they encounter.

These courses are tailored for executives, managers, team leaders, supervisors, and emerging employees who want to become more effective at leading themselves and others.

Our leadership development courses are divided into five sections, each featuring interactive tutorials, Application Activities, and Knowledge Checks, ensuring you have all the tools needed to translate knowledge into immediate, actionable behaviors.