Ready-made courses

Conflict Management and Resolution

8 lessons

This course is intended for employees, managers, and teams who want to improve their conflict resolution skills in a professional environment. Participants will learn how to recognize different types of conflicts, apply appropriate resolution styles, use active listening and communication techniques, and turn conflicts into opportunities for collaboration and growth.

Course language:
SRB
List of lessons
01.
Introduction to Conflict Resolution
02.
What is a conflict?
03.
Causes of Conflicts in the Workplace
04.
Conflict Resolution Styles (Thomas-Kilmann Model)
05.
Skills for Successful Conflict Resolution
06.
Step-by-Step Conflict Resolution Process
07.
Tools and Techniques for Conflict Prevention
08.
Recap
09.
Knowledge check
Price

Number of annual licences

EUR

1 licence

49                                                 

25 licences

299

50 licences

499

100 licences

699                                            

250 licences

999

500 licences

1249

1000 licences

1499

2000 licences

1749

2000 + licences

Call

+ VAT (where applicable).

 

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NatAero
Judicial Academy
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Merkur
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Book your wedding day
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Agency for Traffic Safety
National Academy for Public Administration
IPMA
3Bank
Wiener Stadtische
Center for European Policies
European Council
OSCE
UNDP
Lukoil
ODM COLLECTIONS
Infensus
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