Ready-made courses

Conflict Management and Resolution

8 lessons

This course is intended for employees, managers, and teams who want to improve their conflict resolution skills in a professional environment. Participants will learn how to recognize different types of conflicts, apply appropriate resolution styles, use active listening and communication techniques, and turn conflicts into opportunities for collaboration and growth.

Course language:
SRB
List of lessons
01.
Knowledge check
02.
Recap
03.
Tools and Techniques for Conflict Prevention
04.
Step-by-Step Conflict Resolution Process
05.
Skills for Successful Conflict Resolution
06.
Conflict Resolution Styles (Thomas-Kilmann Model)
07.
Causes of Conflicts in the Workplace
08.
What is a conflict?
09.
Introduction to Conflict Resolution
Price

Number of annual licences

EUR

1 licence

59                                                 

25 licences

499

50 licences

799

100 licences

1199                                            

250 licences

1999

500 licences

2999

1000 licences

3999

2000 licences

5999

2000 + licences

Call

+ VAT (where applicable).

 

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Judicial Academy
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Agency for Traffic Safety
National Academy for Public Administration
IPMA
3Bank
Wiener Stadtische
Center for European Policies
European Council
OSCE
UNDP
Lukoil
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