Our Customer Service curriculum focuses on the customer-facing skills and behaviors essential for working with both internal and external customers, clients, and prospects. These courses are valuable for employees in customer-facing roles, including retail personnel and help-desk staff who have daily customer interactions.
Designed for executives, managers, supervisors, and emerging employees, these courses help individuals become more effective at leading themselves and others.
The Customer Service courses are structured into five sections, each featuring interactive tutorials, Application Activities, and Knowledge Checks. These tools equip you to transform knowledge into immediate, actionable behaviors.
Mon-Fri: 09:00 - 17:00