1. LEADING WITH KINDNESS 

• Fundamentals - Why Lead with Kindness? 
• Focus on Holistic Well-Being
• Valuing Differences
• Purposeful Communication
• Coaching and Mentoring 

2. EMOTIONAL INTELLIGENCE 

• Defining and Understanding EI 
• The Emotional Intelligence Framework
• Managing Emotions and Mindset
• Practical Steps to Develop EI
• Techniques to Build EI Skills 

3. UNDERSTANDING DEI 

• Diversity, Inclusion and Belonging 
• Unconscious Bias
• Working Across Cultures
• Discrimination
• Workplace Well-Being 

4. COMMUNICATION SKILLS 

• Fundamentals 
• Effective Meetings
• Verbal Communication
• Writing Skills
• Communicating with Empathy 

5. RESILIENCE 

• The 5 pillars of personal resilience 
• Strategies to Become a Resilient Leader
• Staying adaptable and resilient
• Leading through a challenge
• Building a resilient team 

6. MENTAL HEALTH AWARENESS 

• How to Support Your Team’s Mental Health 
• Raising Awareness: Supporting Co-workers with Mental Health Disorders
• Combating Stigma and Misconceptions About Mental Health
• Recognizing the Signs of Employee Substance Abuse at Work
• Supporting Grieving Employees or Co-workers 

7. FROM PEER TO NEW MANAGER 

• Transitioning From Employee to Manager 
• 7 New Manager Mistakes to Avoid
• How to Transition from Peer to Boss
• Managing People with More Experience Than You
• What Makes a Team Effective 

8. ORGANIZATIONAL CULTURE 

• Inclusion and Respect 
• Inclusive Communication
• Inclusive Language
• Cultural Competence
• Multicultural Teams 

9. HUMAN RESOURCES 

• Getting Started in HR 
• A Guide to Workplace Integrity
• How to Conduct an Effective Job Interview
• How to Attract and Retain Top Talent
• Driving your Career

10. CYBER SECURITY INTRODUCTION 

• Fundamentals 
• Protect your Data
• Confidentiality and Password Protection
• Phone Scams and Malware
• Social Engineering 

11. GUIDE TO EMPLOYEE ETHICS 

• Appropriate Use of Company Assets & Reporting Unethical Behaviour at Work 
• Motivated Ignorance and How to Avoid it
• Gossip in the Workplace & Plagiarism
• Overcoming Rationalizations When Making Ethical Decisions
• Ethical Dilemmas and How to Resolve Them  

12. WORKPLACE HEALTH AND SAFETY 

• Understanding OSHA’s Focus Four Construction Hazards 
• Ergonomics and Safe Lifting, Pushing and Pulling
• Preventing Slips, Trips, and Falls
• Ladder Safety Fundamentals
• Eye Safety Fundamentals in the Workplace 

13. PREVENTING SEXUAL HARASSMENT IN THE WORKPLACE 

• Understanding Harassment and Discrimination 
• What Is Sexual Harassment?
• 4 Forms of Sexual Harassment and Their Consequences
• What to Do if You’re Being Sexually Harassed at Work
• Bystander Intervention
• Preventing Sexual Harassment as a Supervisor
• What to Do if You’re Being Sexually Harassed at Work Responding to Sexual Harassment Complaints